By accessing or using our website (TheAuraSpark.com), you agree to this Privacy Policy. Please read it carefully before using our site or placing an order. If you do not agree with this Policy, please discontinue using the website.

User Eligibility
If you are a minor or a person who is “incompetent to contract” under the Indian Contract Act, 1872, you must use this website only under the supervision and consent of a parent or legal guardian. Your guardian must register and accept all policies on your behalf.

Scope of this Policy
This Privacy Policy applies only to TheAuraSpark.com and its sub-domains. It does not apply to third-party websites linked from our site. Please read the Privacy Policies of external websites before sharing your information with them.

Your Consent
By using this website, registering an account, or placing an order, you consent to our collection, storage, and use of your personal information as described in this Privacy Policy and the User Agreement.

Privacy Guarantee

We do not sell or rent your personal information to any third party for marketing purposes without your explicit consent.

Only authorized employees who need access to your information to perform their duties are permitted to use it. Violation of our privacy standards can result in disciplinary action.

We may disclose general statistical information (such as number of visitors, types of products browsed, etc.) but no personal identifiable data will be shared without permission.

Information We Collect

Information You Provide
When you register or place an order, we may collect personal details such as:
– Name
– Contact number
– Email address
– Date of birth
– Shipping and billing address
– Payment details
– Business or residence information
– User ID and password

You may choose not to provide certain information; however, this may limit your ability to use some features of the website.

Automatically Collected Information
We may track certain data to improve user experience, including:
– IP address
– Browser type
– Device details
– Pages visited
– Time spent on website
– Referring and exit URLs

This information helps us understand user behaviour and improve our services.

Cookies
Our website uses cookies to track:
– Shopping cart contents
– Repeat visits
– Browsing preferences
– Personalized content

You may disable cookies in your browser settings, but some features of the website may not function properly without them.

Payment Information
If you make a purchase, we may collect billing information, credit/debit card details, or other payment instrument details to process your transaction securely.

User Content
If you post comments, messages, reviews, or feedback, we collect that information for dispute resolution, customer support, and policy compliance.

Correspondence
Any email, message, or letter you send to us may be stored for future reference.

How We Use Your Information

We use your information to:
– Provide and improve our services
– Process orders and payments
– Resolve disputes and troubleshoot issues
– Prevent fraud and ensure secure transactions
– Customize your shopping experience
– Send updates, offers, product information, and notifications
– Improve website content, layout, and performance
– Analyse trends and user behaviour

We may also use aggregated (non-personal) data for business analytics and partnerships.

If you do not wish to receive promotional messages, you may modify your preferences in your account settings.

Disclosure of Information

We may share your information with trusted third-party service providers who assist in:
– Website hosting
– Order processing
– Payment processing
– Email communication
– Data analysis
– Logistics and delivery

These partners access your information only to perform their assigned tasks and are obligated to protect your data.

We may also disclose your information if required by:
– Law enforcement agencies
– Government regulations
– Court orders
– Legal investigations
– Protection of rights, property, or safety

In cases of fraud, intellectual property violations, or illegal activity, we may share details such as your name, contact information, address, and purchase history under confidentiality agreements.

While we take strong measures to protect your privacy, no system is completely secure. Unauthorized access or misuse may occur despite best practices.

Security Measures

Your personal data is stored securely. We use SSL encryption during transactions and follow industry-standard security practices in compliance with the Information Technology Act, 2000.

We regularly update our systems to protect your information from unauthorized access, loss, misuse, or alteration.

Policy Updates

This Privacy Policy is part of the User Agreement. By using our website, you agree to both.
We may update or modify this Policy at any time. Continued use of the website means you accept the updated terms.

We recommend reviewing this page periodically to stay informed about any changes.

Data Controller Information

The entity responsible for collecting and retaining your personal information is the business entity/contracting party mentioned in your User Agreement.